Streamlining Therapist Scheduling with Automation
COMPANY
Behavior Span
ROLE
UX Designer
YEAR
2024
Overview
The Scheduling App is a streamlined solution for managing therapist-client schedules, automating assignments, resolving conflicts, and simplifying daily operations in therapy centers.
Problem
Time-Consuming Processes
Time-Consuming Processes: Scheduling changes relied heavily on manual adjustments and the scheduler’s personal knowledge.
Assignment Consistency
Balancing therapist assignments and weekly hour minimums required complex juggling.
Single-Person Dependency
Without centralized knowledge, other staff couldn’t take over easily.
Solution
Central Dashboard
Shows daily cancellations, therapist availability, and rescheduling needs.
Automated Logic
Ensures therapists meet weekly hour minimums while prioritizing client assignments.
Error Prevention
Overbooking prevention and undo capabilities for quick fixes.
Detailed Calendar View
A user-friendly layout for fast adjustments based on real-time data.
Client & Therapists Management
The directory is a simple system to manage therapist and client data. It allows easy updates, quick access, and efficient organization, streamlining the scheduling process.
Daily Managment
In a center with 50-100 therapists and clients, managing complex schedules where clients have multiple therapists can be challenging. The Scheduling App streamlines this, simplifying daily management.
Effortless Assignments
Assigning therapists to clients (and vice versa) is quick and straightforward, thanks to an intuitive, upfront interface that simplifies the entire process.
Easy Analytics
The analytics dashboard allows managers to view data for the entire center or drill down into specific clients and therapists over any chosen time period.
Outcome
Faster Assignments
Reduces time spent on therapist-client scheduling by up to 40%.
Improved Accuracy
Minimizes errors with clear, upfront assignment visibility.
Enhanced Flexibility
Faster, accurate reports for insurance and parent evaluations.
